What kind of live chat software does ChatZone offer? ChatZone offers a state-of-the-art chat tool. It comes with premium features to help customer support teams provide a great chat experience. Key features include smart chat routing, proactive chat invitations, visitor tracking, and more. ChatZone’s multilingual chat widget is one of the fastest on the market. Chat support software benefits Reliable and fast chat with a range of features Access to an unlimited chat history and ticket history Chat analytics options and tracking features Proactive chat invitations with custom design options